Thursday 16 July 2015

HAVE YOU HEARED ABOUT ALI EXPRESS




It was very funny that I who was very skeptical of making purchases online in time past has within few months made purchases twice online successfully, well let me say partly successful.
Whoever is reading this now will want to ask how I fall in love with online shopping.
In my country, Nigeria the electricity supply was so bad that you cannot think of using it to do anything that needed to be done with electricity and then I was thinking of signing up for binary option and Forex Trading.
I knew that if I should rely on the country electricity supply I will not be able to trade effectively and I may end up losing my trades because of power outages.
I needed to solve that problem because I have already signup for binary option trading online.
SOLUTION
My is solution to get solar charger for laptop.
I went into my Amazon.com account whether I can get a solar charger for laptop, I found but unfortunately this product is among the kind of product that Amazon.com does not ship to Nigeria.
I was so disappointed, I felt that now that I find a solution that will help me in my trading activity, I could not get it because of that rule.
LOOKING FOR HOW TO GET UK ADDRESS I FIND ALI EXPRESS
Then I remember that sometime in the past someone told me about getting a UK address. I goggled UK address and many result and many alternative to UK address pop up.
Ali express was mention in one of the articles that one of the alternatives result brought out when I Google UK address.
What make it easier for my mind to be at rest was that the writer of the article is a Nigerian who had made purchases from Ali Express before and the product was delivered to him in his office in perfect condition.
I followed his example, I quickly Google Ali Express, search for Solar Charger For Laptop, I found it and even at cheaper price.
I made payment through web money (Ali Express has three payment methods that one can choose from).
I made the payment on December22nd 2014, because of the holiday season, that is Christmas and new year, the shipping which was suppose to get to Nigeria between 15 and 60 days came in on 22nd of February 2015.
ALI EXPRESS CONFLICT RESOLUTION
I was so happy but that my happiness came to abrupt end when I discovered that the product was defective and could not charge anything not even a small phone can it charge.

THE DEFECTIVE SOLAR CHARGER FOR LAPTOP.
But I was happy because of the way Ali Express arbitration team handle my complaint.
In the end the seller returned back 80% of the purchase price to me and I was told to keep the defective product, if possible I should give it to people who can repair it in my country to repair it for me.
Initially when I told my friends and relatives that the Solar charger was defective they told me that they have told me that it was a defective product that will be sent to me as new product.
Their serve you right attitude towards my predicament does not abate until on April 2015 I told them that the Ali Express Arbitration panel came to the decision that the seller should return 80% of the purchase price that I paid back to me and I should keep the defective product and the money is already in my web money account.
RESULT OF A SATISFACTORY RESOLUTION OF CONFLICT.
The way Ali Express handled my complaint and came to an amicable solution that was satisfactory to me and the seller made it easy for me to trust the platform enough for me to order for an android tablet phone on the same platform.

Here is the Android phone that i ordered from aliexpress online
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FRONT AND BACK OF THE ANDROID TABLET PHONE I PURCHASED ONLINE ON ALIEXPRESS.